Ashish Oberai vs. Wells Fargo

Complaint against : Lisa Cafferty
Home Mortgage Consultant
NMLSR ID: 106796

Wells Fargo Home Mortgage | 4456 Corporation Lane, Suite 100 | Virginia Beach, VA 23462
MACM8614-011
Tel (757) 222-1378
Fax (866)890-3942

Subject: Refinance home with same bank for 15 years instead of 30 years.

I have never ever expected such a horrible customer service in my life where I have ended up with no response just to change my Home Loan to 15 years from 30 years with the same bank Wells Fargo. I have some of the e-mails which shows the starting date of my conversation as well the end date of e-mail conversation. More over after that no call back after leaving 100s of voicemail. Finally I decided to with drawl all my banking service from Wells fargo, (my checking account, credit cards to home loan account). I would rather don’t mind paying extra money to refinance from Bank of America and transfer all my account with them. This bank should be ashamed to have such kind of Home Mortgage Consultants such as “LISA CAFFERTY”. Which can not gave any response in 75 days, may be they are RACSIM. I have all my e-mails which can prove the useless service. They should have been terminated with immediate effect. Ultimately they are the losers who losses my accounts & no recommendations for this bank in future with a negative reviews. If someone really want to look into this matter I have all documentary proof for the same. It happen because she a racist, which I felt with my 1st conversation with here in here office but I ignored that at that time.

They say they will take action if it reaches 100 point. It means they will never take action. Why have they made this website for? Just to do the legal formality.