PublikDemand vs. Time Warner Cable
"Stop Billing Me For Equipment I Don't Have!"
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PublikDemand
This demand is the reason I started PublikDemand.com.
Time Warner Cable accused me of having a cable modem that I, in fact, NEVER had.
Despite my repeated calls to customer service, I continue receiving notices that I would be billed for the supposed modem. The company then auto-drafted $900 from my bank account to cover the cost of the phantom modem. It took me three months to get them to agree to give me a refund.
After they agreed to do so, they informed me that I would receive a check in the mail in 5-8 weeks. What?! They refused to credit my account electronically, but instead decided to float my money and probably earn money in interest.
I know there are TONS of other people out there who have been charged for equipment they never had or already returned. If this is you, SIGN and SHARE this demand!!!
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PublikDemand sent this complaint to Time Warner Cable via Twitter. -
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