PublikDemand vs. Time Warner Cable

This demand is the reason I started PublikDemand.com.

Time Warner Cable accused me of having a cable modem that I, in fact, NEVER had.

Despite my repeated calls to customer service, I continue receiving notices that I would be billed for the supposed modem. The company then auto-drafted $900 from my bank account to cover the cost of the phantom modem. It took me three months to get them to agree to give me a refund.

After they agreed to do so, they informed me that I would receive a check in the mail in 5-8 weeks. What?! They refused to credit my account electronically, but instead decided to float my money and probably earn money in interest.

I know there are TONS of other people out there who have been charged for equipment they never had or already returned. If this is you, SIGN and SHARE this demand!!!