Lupe vs. Sprint

I broke my cell I don't have insurance on it because my cell is only worth $50 which is cheaper than paying for insurance. So I wanted to purchase one from sprint website like I done in the pass but where sold out of any that would work with my current plan. So I called sprint to see if I can do my update early instead of waiting without a cell till December. Which by updating means another 2 years under a contract. Sprint said YES but I had to pay $50 plus $36 activate the cell which I don't know why since it's not a new line, plus pay whatever the cell cost do the math. So I asked what if I decide to go with another carrier and get some of their specials how much would it be to cancel they said $80 which they NEVER mention about cancelling mid cycle or thing like that, that they would not credit any portion not use. So it was way cheaper to cancel then to update with them. So I did I changed carriers and got a better deal which am happy. All my life till now I have always known that if you paid for something in advance and don't use part or most of it they credit back some money but not Sprint. So my billing cycle started Oct. 10 I changed carriers Oct. 12 3-DAYS 3 FREAKEN DAYS after my billing cycle started and they want to keep all the monthly fee of $135 just because of 3-days. I would understand if it was more like 15 or 20 days after but even then they normally refund something back. So now am stuck paying the cancellation fee which am fine with but also $135 for something am not using. Please help me out here.

Hi Lupe! Have you had any luck resolving the credit/prorating issue with Sprint Nextel? Would you like us to reach out to them on your behalf?

No I haven't there answer is just: NO there's nothing they can do. Can you tell me how much it would cost or if there's a fee for you guys trying to help me with this issue. Thanks

Hi Lupe, there is absolutely no fee for our service. We will reach out to Sprint publicly and see if we can get them to respond to your complaint. In the meantime, continue to share your complaint on Facebook or Twitter or Email to see if other people have experienced the same problem. Thank you!

That would be great if you guys can reach out to them and see if there's something they can do. Doubt it, because I spoke with a manager and didn't really care.