Ken Craig vs. Sprint
"Stop charging for 4G service when it is not available."
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Sprint
Oct. 20, 2012
Unresolved
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Ken Craig Charges $10.00 per month for 4G service. 4G service is not available in my area and Sprint has no plan for 4G in the future.
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Sprint Ken, I am sorry for your frustrations. The $10 we charge is not for 4g, but so we can offer unlimited data on smart phones. We are the only company that offers this, and the costs to allow that kind of bandwidth is very expensive.
As for your specific concern about your area for 4G, you can keep udpated at www.sprint.com/LTE We are announcing and adding cities almost daily.
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PublikDemand
added a link to the complaint.
4G Coverage and Speedsshop2.sprint.comSign up to be notified when Sprint 4G comes to your area.
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Sprint responded to this complaint via Twitter.
@publikdemand The $10 Premium data fee is not a charge for 4G,It's a fee on all smart phones for unlimited data in general. Thanks -YDW
— Sprint Care (@sprintcare) November 28, 2012 -
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