Cynthia Charlesworth vs. support@savingpain4.com

The company called me for a trial skin care product I was sold a trial 30 days for only the shipping and handling for 4.95. I never received the product and called 1 day befor 2 weeks and was told they couldnt find my account. When I called next day the supervisor told me had wrong address and would credit my account between 2 and 5 days. I called today 10/30/12 and was told they sent credit 10/29/12 and it would be between 2-5 days. I asked for a district manager or CEO and was refused and hung up on twice. I'm getting a laywer to put this business all other businesses as such out of business. They say I gave them my credit card number, and yes but I have confirmation numbers and employee id n umbers of which they did not want to verify... I WANY MY MONEY BACK AND EVERYONE ELSE TO KNOW THEY ARE FRADULENT!!!!!!!!!!