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Vicky Kilgore vs. Chase

"Customer Service"

  • Vicky Kilgore

    I have applied for help (refinance) at least three times and I have not received help yet. All that I am being told is that either I did not submit all the paper work or my application is not complete. According to the Chase media, publications etc. their aim is to help people, but that appears to not be true. Where is my help?

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  • Vicky Kilgore

    I have applied for help (refinance) at least three times and I have not received help yet. All that I am being told is that either I did not submit all the paper work or my application is not complete. According to the Chase media, publications etc. their aim is to help people, but that appears to not be true. Where is my help?

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