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Pashmina Lalchandani vs. Chase

"Stop changing my address without informing me."

  • Pashmina Lalchandani

    I've had to update my billing address THREE times in the last 5 months. Each time this happens my credit card gets declined by various vendors who I've set up automated billing with.

    According to Chase, they sync with USPS' database. Well add some smart code in there that says if the customer just changed her address XX number of days with you by phone, don't let anyone else update it! So dumb

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  • Pashmina Lalchandani

    I've had to update my billing address THREE times in the last 5 months. Each time this happens my credit card gets declined by various vendors who I've set up automated billing with.

    According to Chase, they sync with USPS' database. Well add some smart code in there that says if the customer just changed her address XX number of days with you by phone, don't let anyone else update it! So dumb

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