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Bank of America Employees Rewarded for Foreclosing Homes and Lying to Homeowners
Reported by ProPublica—According to statements from former employees, Bank of America lied to homeowners requesting loan modifications and denied applications for false reasons. Employees even received special compensation for foreclosing homes.
These statements were filed last week as part of a class action lawsuit against Bank of America. The suit was ...
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Comcast Charges Man for Equipment He Already Owns
Reported by Kokomo Perspective—Chad McCarter recently found out that Comcast is charging him for equipment he purchased roughly two years ago. A loyal customer for several years, McCarter decided to call the company to resolve the issue.
Comcast told McCarter that someone would eventually talk to him about a refund.
“It ...
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Taco Bell Employee Licking Taco Shells in Facebook Photo
Reported by The Consumerist—All of your worst fears about fast food have been confirmed. Posted on Taco Bell’s Facebook feed is the photo of an employee licking a tall stack of hard-shell tacos.
A representative of Taco Bell replied to The Consumerist with a statement:
Nothing is more important than ...
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Wells Fargo Fails to Notice $32,000 Fraud
Lisa, a woman from Illinois, wrote to The Consumerist describing her horrifying problems with Wells Fargo.
One day, she checked her Wells Fargo bank statement and realized that within a couple days, $32,526.27 had been withdrawn from her account. She was now more than $30,000 overdrawn.
On the Wells ...
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AT&T Adds Administrative Fee to Monthly Wireless Bills
Reported by The Consumerist—AT&T has just added a $0.61 monthly administration fee to wireless customers’ bills. According to The Consumerist, this charge will earn AT&T roughly $518 million in additional revenue during 2014.
Officially, the charge is known as the “Mobility Administrative Fee” and it went into effect ...
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Customer Wants Comcast to Change His Password, Gets Enrolled in a $6 Per Month Support Plan
Reported by the Hartford Courant—Marc, a lawyer from Bloomfield, Connecticut, couldn’t connect to his WiFi network after his computer crashed in January. He called Comcast to figure out what the issue was and a representative told him that the technician who installed his network misspelled “Xfinity,” the default WiFi password ...
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Brooklyn Woman Finds Piece of Glass in McDonald's Chicken Sandwich
Reported by the New York Post—In 2010, a 52-year-old gospel singer named Jacqueline Simpson was eating at a McDonald’s in lower Manhattan where she claims she found a piece of roughly penny-sized glass in her chicken sandwich. She filed a lawsuit yesterday against the fast food giant in the Brooklyn ...
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Wells Fargo Forecloses the Home of a Man Who Never Missed a Mortgage Payment
Reported by WFTV—Etienne Syldor, a man from Orlando, Florida, has always made his mortgage payments on time or even early. Occasionally, he’s paid more than the requested amount. Last year, Wells Fargo offered Syldor a loan modification and said that if he successfully made four monthly payments on time, the ...
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Verizon Gives Away a New Jersey Customer's Number and Blames Her for the Mistake
Reported by the Newark Star-Ledger—Diane Gerber, a Verizon landline customer in New Jersey, recently found out her phone wasn’t working because an employee gave her number—which she had for 35 years—to someone else. Mistakes happen, but it was Verizon’s unrelenting insistence that the problem was Gerber’s ...
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Judge Allows U.S. to Pursue Toxic Mortgage Case Against Bank of America
Reported by Reuters—On Wednesday, a federal judge ruled that the United States can go after Bank of America for its sale of toxic mortgages to Fannie Mae and Freddie Mac. Bank of America attempted to dismiss the lawsuit, but was denied.
The civil lawsuit targeting Bank of America accuses the company ...
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